Current Employment

NIXFON (M) SDN BHD

TECHNICAL CONSULTANT, PROFESSIONAL SERVICES

Start: February 2024
Location: Petaling Jaya, Selangor, Malaysia
Industry: Professional Education (LMS Technologies)
Specialization: IT Governance, System Integration, Technical Consulting & Security Assurance
Role: Consultant, System Integrator

Key Achievements

• Designed and implemented MyCPD web application integration for Etiqa Life Insurance Berhad, enabling automated CPD credit tracking aligned with regulatory and audit requirements.
• Led enterprise LMS integration initiatives for Malaysian Communications and Multimedia Commission, Air Selangor, and BRDB Developments, focusing on secure architecture, API governance, identity integration, and data handling controls.
• Supported enterprise RFP/RFI and tender responses by aligning technical solutions with security, compliance, and governance requirements for regulated industries.

Key Responsibilities

• Architect and implement enterprise system integrations across LMS, HRIS, SSO, and third-party platforms while ensuring alignment with security and compliance requirements.
• Perform technical risk assessments covering identity management, access control, data protection, API security, and cloud integration architecture.
• Collaborate with internal and client stakeholders to ensure solutions align with governance frameworks, security policies, and regulatory expectations.
• Design secure API workflows, migration strategies, and integration processes between platforms such as Docebo, SuccessFactors, Make.com, and internal systems.
• Develop and maintain technical governance documentation including architecture diagrams, process workflows, integration specifications, and operational procedures.
• Support compliance readiness activities by validating system configurations, security controls, audit evidence, and data handling processes.
• Partner with security and product teams to evaluate infrastructure and application security considerations for clients within regulated sectors including BFSI.
• Contribute to technical assurance and governance reviews during project delivery and bid lifecycle activities.
• Provide consultation on scalability, operational resilience, security best practices, and deployment governance.
• Mentor junior consultants and client administrators on secure operational practices and sustainable system management.